Call Center Agents

Virginia Beach, VA and Nashville, TN

The 700 Club Prayer Center- Virginia Beach, VA & Nashville, TN

The Christian Broadcasting Network (CBN) is looking for Call Center Agents to join our dynamic call center team.  We are seeking dedicated customer service professionals who are passionate about the mission of CBN and enjoy interacting with the public. 

This position will communicate with established and prospective CBN partners to encourage financial support, inform, and minister through prayer using accepted biblical doctrine.

Part-time and full-time positions are available.

Part-time positions work at least 20 hours per week and are paid $11.50 per hour.  Employees averaging 20+ hours per week accrue part-time vacation and sick leave and are eligible to participate in the 401(k) with company match. Multiple part-time shifts are available.

Full-time positions work 40 hours per week (including weekends) and are paid $11.50 per hour. Along with full-time benefits, Regent University offers full-time CBN employees a 75% tuition discount available immediately!

Available Full-Time Work Schedules:

  • Friday through Tuesday (days off: Wednesday and Thursday) 
  • Thursday through Monday (days off: Tuesday and Wednesday)

The successful candidates will have the following qualifications:

  • Excellent listening skills and ability to empathize with others
  • Knowledge of the Bible and ability to pray concise, scripture-based prayers
  • Ability to communicate professionally with good oral and written communication skills, including proper use of sentence structure, grammar, and spelling
  • Good computer skills including use of Windows-based operating system, web browser, and email program with ability to learn new software
  • Comfortable working at a computer workstation for entire shift
  • Strong reading comprehension skills
  • Ability to work in a structured, fast-paced environment, and adapt to change
  • Ability to self-manage and take appropriate initiative
  • Strong ability to maintain consistent punctuality and attendance
  • Ability to work weekends and occasional holidays as needed
  • Excellent ability to maintain confidentiality and safeguard sensitive information
  • Experience with Call Center software a plus

* Also seeking Spanish/English bilingual candidates.*