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CBN CAREERS

Customer Service Representative



Partner Information – Virginia Beach, VA

The Christian Broadcasting Network (CBN) is seeking a detail oriented individual to join our Partner Information team.  The Customer Service Representative will provide excellent customer service to our partners over the phone, enter new information into our database, make corrections, apply donations, order merchandise, and perform research on accounts as requested.

The successful candidate will have the following qualifications:

  • Intermediate computer skills with MS Office
  • Strong organizational skills with attention to detail
  • Working knowledge of basic bookkeeping/accounting principles to reconcile partner accounts
  • Excellent phone etiquette, and oral and written communication skills
  • Ability to work in a highly structured, production oriented environment
  • Ability to work under pressure and meet deadlines
  • Ability to work independently and as an effective team member
  • Ability to deal with frequent change
  • Ability to enter data into a computer for a minimum of six hours daily

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