Outbound Call Specialist

CBN Contact Center

The Christian Broadcasting Network (CBN) is looking for an Outbound Call Specialist to join our dynamic call center team.  We are seeking dedicated professionals who are passionate about the mission of CBN and enjoy interacting with the public.  This position will grow CBN partner engagement by communicating with established and prospective CBN partners to solicit financial support, inform, and minister through prayer.

This is a regular, full-time position working 40 hours per week and paid at $12.57 per hour. Along with full-time benefits, Regent University offers CBN Employees a 75% tuition discount available immediately!

We are currently hiring for afternoon and evening hours (between 11am & 11pm)

The successful candidate will have the following qualifications:

  • Previous experience making outbound calls
  • Utilize our fundraising best practices to effectively solicit financial support
  • Excellent listening skills and ability to empathize with others
  • Knowledge of the Bible and ability to pray concise, scripture-based prayers
  • Good computer skills including use of Windows-based operating system, web browser, and email program
  • Strong reading / comprehension skills
  • Ability to communicate professionally with strong oral and written communication skills, including proper use of sentence structure, grammar, and spelling
  • Ability to work in a structured, fast-paced environment, and adapt to change
  • Ability to self-manage and take initiative
  • Strong ability to maintain consistent punctuality and attendance
  • Ability to work occasional weekends and holidays as needed
  • Excellent ability to maintain confidentiality and safeguard sensitive information per department protocols
  • Experience with Call Center software a plus