Telephony Project Assistant

The Christian Broadcasting Network (CBN) is seeking a Telephony Project Assistant to create, manage and evaluate selected inbound and outbound internal and outsourced campaigns from concept to final reporting as well as assist with project scheduling, outbound workflow administration, and call routing functions.

The successful candidate will have the following qualifications:

  • Working knowledge of business, marketing and inspirational fundraising practices and principles.
  • Working knowledge of project management, preferably in a direct mail or call center environment.
  • Working knowledge of Microsoft Office and SQL utilities with a strong understanding of relational databases.
  • Strong technical acumen and ability to learn new system utilities and architecture.
  • Strong time management, organizational and analytical skills.
  • Ability to handle multiple tasks, and meet deadlines.
  • Ability to work independently, and as a member of a team.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills with the ability to effectively interact with staff and outside public.