Instructional Designer/Trainer

Telephone Ministry – Virginia Beach, VA

The Christian Broadcasting Network (CBN) is seeking an experienced Instructional Designer/Trainer to develop and evaluate interactive, online training courses for our contact center staff, using industry-standard tools for presentations with text, audio, video, screen simulation, and assessments.  This professional will use industry-standard instructional design techniques to design training solutions based on contemporary adult learning theory.  Additionally, this position will conduct training as needed.

The successful candidate will possess the following qualifications:

  • Knowledge of online course design and/or curriculum development concepts and principles
  • Working knowledge of standard on-line instructional tools such as Adobe Captivate, Articulate Studio, Camtasia or equivalent simulation software
  • Knowledge of adult learning processes and background in education helpful
  • Knowledge of training delivery techniques and alternate training channels including web, video and computer-based training (CBT)
  • Excellent oral, written and presentation skills
  • Strong ability to train and communicate technical information to end users.
  • Computer proficiency with MS Office, multi-media with standard on-line instructional tools preferred
  • Ability to successfully manage multiple projects and establish priorities while maintaining attention to detail and delivering high levels of quality and productivity
  • Ability to be flexible and adapt to change
  • Ability to work under pressure and meet deadlines
  • Strong problem solving and decision-making skills
  • Ability to work independently and as an effective team member
  • Ability to interact in a positive manner with staff and the public
  • Bachelor's Degree in Computer Science, Instructional Design, or similar preferred