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CBN CAREERS

Remote Bilingual Partner Care Specialist - Part Time



Florida, North Carolina, Kansas, Oklahoma, Tennessee, Texas, or Virginia

The 700 Club Prayer Center 

The Christian Broadcasting Network (CBN) is looking for Partner Care Specialists to join our dynamic inbound call center ministry team. We are seeking dedicated customer service professionals who also love to pray and are passionate about the mission of CBN. Are you ready to upgrade your job into a fulfilling career?

This work from home position will communicate and connect with established and prospective CBN partners through ministering prayer using accepted biblical doctrine, sharing information about CBN and its affiliated ministries and encouraging financial support. 

Hours of availability for the Remote Call Center: Monday-Friday anytime between 9am-4pm EST (8am–3pm Cst) and one Saturday or Sunday a month

Remote Requirements:

  • Reliable high speed internet access with minimum speed of 50Mbps (no satellite dish, wireless internet service, or DSL)
  • Must have router available to hardwire into computer equipment
  • Distraction-free home work environment
  • Must reside in Virginia, Tennessee, Texas, Kansas, North Carolina, Oklahoma or Florida

The successful candidate will have the following qualifications:

  • 1-2 years of experience working in a Call Center
  • Fluency in Spanish language – with the ability to read and write
  • Strong customer service skills with a friendly and pleasant tone while interacting with partners
  • Ability to work from home with access to a high speed internet router
  • Excellent listening skills and ability to empathize with others
  • Knowledge of the Bible and ability to pray concise, scripture-based prayers
  • Ability to communicate professionally with good oral and written communication skills, including proper use of sentence structure, grammar, and spelling
  • Good computer skills including use of Windows-based operating system, web browser, meeting tools, email programs with ability to navigate multiple applications and learn new software
  • Comfortable working at a computer workstation for entire shift
  • Strong reading comprehension skills
  • Ability to work in a structured, fast-paced environment, and adapt to change
  • Ability to self-manage, problem solve and take appropriate initiative
  • Strong ability to maintain consistent punctuality and attendance
  • Excellent ability to maintain confidentiality and safeguard sensitive information
  • 1-2 years of experience with Call Center software
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