Senior Desktop Solutions Analyst

Information Technology – Virginia Beach, VA

The Christian Broadcasting Network (CBN) is seeking a Senior Desktop Solutions Analyst to work on site in Virginia Beach, VA.  This essential position will manage the design, implementation and support of the desktop environment both physical and virtual, to include Windows workstations, laptops, mobile devices, and thin clients.  This professional will effectively manage a continually changing array of end user devices.

The successful candidate will have the following qualifications:

  • B.S. Engineering or related degree, or 3-5 years experience preferred
  • Desired Certifications: MCITP, MCSA, or VCP
  • Experience using Microsoft technologies
  • Experience with Active Directory, DNS, and DHCP
  • Knowledge of basic networking principals such as routing, subnetting and TCP/IP
  • Experience with Windows10
  • Experience in the administration and support of Windows operation systems
  • Experience with designing and using group policies
  • Experience with virtual desktop technologies
  • Familiarity with operations planning and design
  • Experience with application packaging and deployments
  • Experience with building and maintaining corporate desktop/laptop images
  • Experience managing and administrating VMWare vSphere
  • Must be able to manage customer relationships
  • Proven communication and organizational skills with ability to communicate at all levels within an organization
  • Strong oral and written communication skills
  • Project Management experience a plus
  • Proven ability to work independently and as part of a team
  • Ability to develop trends by monitoring and analyzing problems and support requests
  • Ability to socialize ideas, make recommendations and gather team consensus
  • Ability to manage time effectively, set priorities appropriately
  • Ability to document technical support of resolutions, processes and procedures
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